| Overcoming the Fear of Change
By Bill Radin
©1998 Innovative
Consulting, Inc.
Career Development Reports
You and I are
lucky -- we live in a world rich in possibilities. Besides being able to select from an
unlimited variety of occupations, we also have the right to find happiness in our daily
work.
Naturally, everyone has a different
definition of job satisfaction. For example, the job that seems fine to you may not be of
much interest your best friend, and vice versa.
The fact that you live in a free society
gives you the privilege to decide your own fate. You have as much power in determining
where you work as you do in selecting a spouse, a home, a car, or a pet. Your choice of
jobs really depends on how much you want to shape your career, and how much effort
youre willing to spend to make the necessary improvements in your life.
If youre considering a job change,
its probably for one of three reasons:
[1] Personal -- You want to change your
relationships with others. For example, you may have discovered that youre
incompatible with the people in your company. Perhaps they have different interests than
you; or they communicate differently or have different educational backgrounds.
[2] Professional -- Youve determined
the need to advance your career. For example, youve found that you wont reach
your professional or technical goals at your present company; or that your advancement is
being blocked by someone whos more senior or more politically oriented; or that
youre not getting the recognition you deserve; or that you and your company are
growing in different directions; or that youre not being challenged technically; or
youre not being given the skills you need to compete for employment in the future.
Or youve simply lost interest in your assigned tasks.
[3] Situational -- Your dissatisfaction
has nothing to do with personal relationships or career development; its tied to a
certain set of circumstances. Maybe youre commuting too far from home each day, or
youre working too many hours, or youre under too much stress; or you want to
relocate to another city (or stay where you are rather than be transferred).
Whatever your personal, professional, or
situational reasons may be, youre motivated by the desire to improve your level of
job satisfaction and make a change.
A few years ago, when I packed up my bags
and moved from Los Angeles to Cincinnati, my decision had nothing to do with my career or
the people I was working with. My dissatisfaction was purely situational. I wanted to
trade a high-stress, long-commute, manic routine for a more livable, slower-paced
lifestyle. (And by making the change, I became a statistic in a larger demographic trend.)
The Complete Job Description
In order to translate your needs
into results, lets begin by evaluating your present position -- its the first
step in any job change.
Youd be surprised how many people
are unclear about what they actually do for a living, and the way their jobs make them
feel.
For example, whenever I interview a
candidate, the first thing I ask for is a complete job description.
"So tell me, Bonnie, " I begin.
"What is it that you do at your present company?"
"Gee, Bill, I thought I told you
already. Im a systems analyst."
"All right, fair enough," I
reply. "But would you please describe to me in detail the following two things:
[1] What are your daily activities? That
is, how do you spend your time during a typical day; and
[2] What are the measurable results your
company expects from these activities? In other words, how does your supervisor know when
youre doing a good job?"
Often, I discover that people are hard
pressed to come up with solid answers about the specific nature of their work.
Theyre not exactly sure about their job responsibilities, and their lack of focus
results in stress or counter-productivity.
While a little bit of stress may is
natural in any job, a steady diet of it can destroy your incentive to work. In fact, a
recent study indicates a direct correlation between a persons lack of task clarity
and their level of job dissatisfaction.
Try this exercise: On a sheet of paper,
write a complete, current job description in which you list your daily activities and
their expected, measurable results. This exercise will not only help you clarify your own
perception of your work; itll be useful later on when you begin to construct a
resume and communicate to others exactly what youve done.
The Positive Power of Values
Once youve described all the
facets of your job, the next step is to understand the relationship between what you do
and the way you feel.
I use the term values as a
descriptor of personal priorities; as a yardstick to help you:
Understand what types of
work-related activities you really enjoy;
Determine which goals or
accomplishments are important to you and give you a feeling of satisfaction; and
Evaluate whether your personal
priorities are in balance, or in harmony with your job situation.
Although its fairly simple to
decipher which daily tasks you really enjoy, the task of scrutinizing your personal
priorities can be tricky. Thats because there are often factors unrelated to your
job that can come into play.
To demonstrate the importance of values in
our decision-making process, consider the following:
I witnessed a job-seeker turn down
a position because he was an amateur athlete and he didnt like the air quality where
my client company was located.
Not long ago, I placed a candidate
who was a long distance runner. He took the position largely because his new boss was also
a runner, and would understand his need to take off work twice a year to run the New York
City and Boston marathons.
I arranged for an engineer to take
a job with a company that offered him a demotion, since being highly visible within his
current employers department made him feel uncomfortable.
I helped a radar engineer change to
a lower paying job. The reason? The engineer was a member of the 1988 Olympic rowing team,
and the new company was near a river.
I once found an excellent job for a
chemist who was also an avid taxidermist. At the last minute, the chemist turned down the
job, which would have required his relocation from Utah to northern California. The
chemist explained that the climate in California was unsuitable for stuffing ducks.
Later, I discovered the
duck-stuffers true reason for turning down the new job. He had a hometown mistress,
and he couldnt convince her to relocate to California with him.
The point is, we all have highly personal
motivations which guide our career choices.
The Job Description Makeover
Now that you know how to clearly
define your values, the next step is to describe the changes youd like to make in
your new job.
To illustrate, listen to the way Pat,
Craig, and Neil talk about their respective situations, and how they take their values
into consideration:
Pat: "I want to have more
autonomy where I work. That would mean having a flexible schedule, working different hours
each day at my discretion, without having to ask permission. Id be able to leave
early on Thursdays to take my daughter to her acting class, and in return, Id be
willing to spend several hours working at home during the evening and on weekends. With my
personal computer, Id have access by modem to the database in my department, and
Id be able to make a significant contribution to the workload, any time, day or
night. Most importantly, Id be evaluated solely on my performance, not by the number
of hours Ive punched on a clock."
Craig: "Id prefer to
work closer to my home. I didnt think the amount of time I spent commuting was very
important when I joined the company two years ago, but now it really wears on me to sit
for an hour a day in traffic. Its not only nerve-wracking to deal with all the crazy
people on the freeway; I could be using the commuting time to be with my family. The
reduction of stress would improve my attitude, and give me a higher quality of life. If I
could find a job similar to what I have now within a few minutes of home, that would make
me happy."
Neil: "Im interested in
my own career advancement. If I stay at this company too much longer, Ill work
myself into a corner technically and never achieve my potential. The people here are nice,
but I dont share their lifer mentality. Look at Ed, my boss. Hes
been here 17 years, and although hes a really solid engineer, hes not familiar
with any of the latest advancements in technology. Hed have a hard time finding
another job in this market, and it makes me worried, knowing I might someday be in his
situation. Besides, I wont be promoted until Ed retires. So Id better leave
soon, while Im still attractive to other companies. That would give me the salary
increase I deserve and the opportunity to learn new skills with people who are upwardly
mobile and aggressive like myself."
Now its your turn. As any advocate
of goal-setting will tell you, the more specifically youre able to communicate what
youre looking for, the faster youll be able to get what you want.
Naturally, youll want to be
realistic with your expectations, and think like a grown-up when considering your gripes.
Ill never forget Barry, an engineering candidate I interviewed a few years back, who
came into my office with a suicidal look in his eyes.
"Bill, youve really got to help
me," he moaned. "My job is ruining my life."
"Your situation sounds pretty
serious," I replied in my most empathic tone. "How long have you felt this
way?"
"Gosh, I dont know, but
Ive got to make a change. My personal life is awful."
"How do you mean, Barry?" I
asked.
"I mean Im never at home, and
dont have any time to spend with my wife and kids. My company makes me travel
constantly."
"Well, I can see how that might make
you feel torn between your work and your home life. What can I do to help you?"
"See if you can get me a job where I
dont have to travel all the time. I just cant stand the separation from my
family," he pleaded.
My heart went out to him. "Sure,
Barry, anything to help. But first tell me something. Exactly how often is your company
making you travel?"
"Oh, its terrible," he
cried. "They make me stay overnight in a hotel at least one night every three
months!"
Your Job Changing Strategy
Someone recently asked me whether
I helped people get "better" jobs or jobs that made them happier.
My answer was that the two were the same.
Of course, if you were to look at your
career from a purely strategic point of view, I could give you four good reasons why it
makes sense to change jobs within the same or similar industry three times during your
first ten years of employment:
[1] Changing jobs gives you a broader base
of experience: After about three years, youve learned most of what youre going
to know about how to do your job. Therefore, over a ten year period, you gain more
experience from "three times 90 percent" than "one times 100 percent."
[2] A more varied background creates a
greater demand for your skills: Depth of experience means youre more valuable to a
larger number of employers. Youre not only familiar with your current companys
product, service, procedures, quality programs, inventory system, and so forth; you bring
with you the expertise youve gained from your prior employment with other companies.
[3] A job change results in an accelerated
promotion cycle: Each time you make a change, you bump up a notch on the promotion ladder.
You jump, for example, from project engineer to senior project engineer; or national sales
manager to vice president of sales and marketing.
[4] More responsibility leads to greater
earning power: A promotion is usually accompanied by a salary increase. And since
youre being promoted faster, your salary grows at a quicker pace, sort of like
compounding the interest youd earn on a certificate of deposit.
Many people view a job change as a way of
promoting themselves to a better position. In most cases, I would agree.
However, you should always be sure your
new job offers you the means to satisfy your values. While theres no denying the
strategic virtues of selective job changing for the purpose of career leverage, you want
to make sure the path you take will lead you where you really want to go.
For instance, I see no reason to make a
job change for more money if itll make you unhappy to the point of distraction. Not
long ago, I placed a project engineer with a company that offered him a $47,000 a year
job. Later, he told me that the same day he agreed to go to work for my client, hed
turned down an offer of $83,200 with another company. The reason? The higher offer was for
a consulting position with an aerospace company in Detroit -- a job that would have taken
him down a road he felt was a dead end.
To me, the "best" job is one in
which your values are being satisfied most effectively. If career growth and advancement
are your primary goals, and theyre represented by how much you earn, then the job
that pays the most money is the "better" job.
Your responsibility when contemplating a
change is to evaluate whats most important to you. Whether you focus on a single
aspect of your job (like Pat, Craig, and Neil did), or on the overall nature of the job
youd like to improve,
The more clearly you connect your values
with your work, the greater the potential for job satisfaction.
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